Privacy Policy – Layton Restoration Pros

Privacy Policy For Our Water Restoration Company

Who We Are

Layton Restoration Pros is a property restoration company based in Layton, Utah. We provide emergency water damage, fire damage, and mold remediation services to homes and businesses. This policy explains how we handle and protect information collected from visitors and clients using our website, https://waterdamagerestorationlaytonut.com/.

We are committed to protecting your privacy while operating within Layton, Utah, and its surrounding service area. Our goal is to be transparent about our information practices.

Information We Collect

We collect several types of information. This includes details you give us directly, like your name, address, and service needs when you contact us. We gather job details, property specifics, and photos necessary for our work, such as documentation for insurance.

We also collect device and usage data automatically when you visit our website, including IP address and page views. We may use cookies and receive information from partners, like a service scheduling tool, to deliver our services better.

How We Use Information

We use your information mainly to deliver our restoration services. This includes scheduling appointments, providing accurate cost estimates, processing billing, and preparing thorough insurance documentation.

We also use data for safety and quality control on our job sites and to offer customer support. We review usage data to improve our website experience. Finally, we may use information to prevent fraud, ensure compliance with laws, and meet any legal requirements.

Cookies and Similar Technologies

Our website uses cookies and similar small files to improve your experience. Cookies help the site remember your preferences or understand how you use the pages. Basic types of cookies help the site run correctly.

You can choose to limit or clear cookies at any time through your web browser settings. Please note that if you turn off certain cookies, some features on the website may not work as smoothly or correctly as before.

Sharing and Disclosure

We do not sell your personal information. We only share data when necessary to deliver our services or meet legal duties. This may include sharing details with our trusted service partners and subcontractors, or with your insurance provider with your permission, to process claims.

We share data with payment processors for billing. We may also disclose information to meet safety requirements, for legal compliance, or if required by a valid court order.

Data Retention

We keep records for as long as needed for operational, safety, tax, and legal requirements. For example, job records are kept to support warranties and future reference. Tax documents and regulatory filings have specific time limits.

Our retention periods vary based on the type of document and the applicable laws in Layton, Utah. When information is no longer needed, we take steps to securely destroy or anonymize it.

Your Choices and Rights

You have choices regarding your information. You can ask us to access or update the personal information we hold about you. You may also request deletion of certain records where appropriate and allowed by law.

You can manage cookies through your browser settings. To make a request concerning your privacy rights, please submit a written letter by postal mail to our company address listed below.

Security

We take security seriously and use safeguards to protect your information. These steps include limiting employee access to necessary data, providing privacy training to our staff, and using reasonable technical and physical protections for our systems.

While we work hard to protect your data, it is important to understand that no electronic storage or internet transfer method is one hundred percent secure.

Children’s Privacy

Our services and website are meant for adults and authorized business representatives. We do not knowingly direct our business practices or website content toward children under the age of thirteen. Accounts and service requests are intended to be submitted by individuals who are eighteen years of age or older.

Data Transfers

In the course of our business operations, we may use vendors or service providers that process data outside of Layton, Utah. This means your information could be stored or processed in other locations. Layton Restoration Pros uses reasonable measures to ensure that your information receives a protected and standard level of data security even when it is transferred.

Changes to This Policy

Layton Restoration Pros may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, the revised policy will be posted immediately on this page with the new effective date. Your continued use of our website or services after any changes indicates you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please send a written request to:

Layton Restoration Pros 897 McCormick Way #4, Layton, UT 84041, United States

Definitions

Personal Information: Data that can be used to identify you, like name, address, or phone number. Processing: Any operation done with personal data, such as collecting, storing, or using it. Service Providers: Outside companies that perform business functions for us, like payment processing.